Every item in our store is photographed as is, we will never send a substitution. We describe the color(s) of items as viewed in natural daylight, and do our best to give an accurate item, size and color description. Button measurements are taken at their widest points.

We take great care when photographing an item, but please note that colors on computer monitors and other devices and screens vary, and the actual item's color and the image color that you see may differ.

We are happy to reserve an item for you, and will convo you when the reserved listing has been prepared. Unless otherwise arranged, a Reserved Listing will expire in 24 hours, after which the listing will revert back to a regular listing.

Our environment is smoke-free and pet friendly.

The item pictures/photos, description style, custom crafted items, and all wording that appears in each of our listings and correspondence is the sole property of SkeeterBitz; reproduction is only at the prior written consent of SkeeterBitz.

Follow us on Pinterest: pinterest.com/emlsb

Tracking will show that the package has departed the Cape Girardeau, MO Post Office. Should tracking then indicate that the package is delayed, or scanning is incomplete AND the package is proven by USPS Internal Scanning to be officially lost, a full refund will be issued 30 days after the shipping date.

Policy is void for packages delivered and then stolen. Policy is void for packages that are undeliverable as addressed and returned to us. Should the item be returned to us unopened due to incorrect address information provided by the customer, we will relist the item and issue a refund LESS shipping cost. If the customer repurchases the item, we will reship to a corrected address only.

Please Note: Sorry, we no longer ship to Germany. Orders placed to that destination will be canceled and refunded.